close

Hello,

We are writing to inform you that your account has been temporarily restricted as part of our ongoing commitment to protecting your assets and maintaining the security of our investment platform.

This precautionary measure was triggered by irregular activity or login attempts that did not align with your usual account behavior. In accordance with our internal risk protocols and industry best practices, we have limited access to your account to prevent unauthorized transactions or data exposure.

What You Need to Know:

• Your funds remain secure and untouched.
• Trading and withdrawal functions are currently disabled.
• This restriction is temporary and will be lifted once verification is complete.

What You Need to Do:

To restore full access to your account, please complete the following steps:

• Contact our Client Services Team
• Provide any requested documentation to verify your identity and recent activity.
• Confirm any recent login locations or transactions if prompted.

We understand the inconvenience this may cause and appreciate your cooperation as we work to resolve the matter swiftly. Ensuring your account's safety is our top priority.